Website Privacy Policy

At SuretyWave, we are transparent about how we use your personal data when visiting our website (the “Website”). The purpose of this website privacy policy (the “Policy”) is to inform you about our practices in connection with the collection, use and disclosure of the personal data you make available to us. Furthermore, this Policy describes the type of data that may be collected by our use of cookies and other technologies across our Website.

This Policy applies to and any authorized sub-sites that expressly adopt, display or link back to this Policy.

Collection and use of personal information

We may collect personal data that you voluntarily provide to us when:

  • You request information about our products or services;
  • You complete registration forms;
  • You submit questions to us;
  • You subscribe to our products or services;
  • You choose to participate in surveys linked from our Website.

The personal data provided by you may be used to communicate with you in connection with your various inquiries and subscriptions and will be kept for the time period in which it is necessary for the purpose it was collected.

Disclosure of personal data

Your personal data may be shared outside of the country where you are located, with relevant SuretyWave affiliates or partners in charge of dealing with your inquiries, subscriptions or applications. The list of SuretyWave affiliates and partners and country of location is available from

Where such transfers take place, SuretyWave has implemented internal privacy policies and processes that ensure a high level of protection of your personal information across SuretyWave affiliates and partners, irrespective of where the personal information originates or is processed.

We may also share data provided by you with service providers that we retain to perform services on our behalf, such as third-party content providers that facilitate event registrations, support displaying SuretyWave videos, and enable sharing of SuretyWave content in social media. These providers are contractually limited from using or disclosing the data except as is necessary to provide services to us or to comply with legal requirements. Furthermore, we may disclose data about you where we are required or permitted by law to do so.

Our security measures to protect personal data

We maintain reasonable physical, technical and administrative safeguards to help protect against the unauthorized access, use and disclosure of personal data you voluntarily provide to us.

It should be noted that we cannot be held responsible for any personal data you share or post on public spaces, such as our blogs. Such public spaces may be consulted or viewed by anyone visiting our Website and, as such, falls outside the scope of this Policy.

Access, review and correction

You have the right to access your personal data. For legitimate purposes, you can rectify or oppose to the processing of your personal data. You also are entitled to ask to receive your personal data in a structured and standard format. In case of any such request or complaint, please send an email to or write to SuretyWave’s Chief Legal Officer, Brandon Stewart, Bloom Sluggett PC, 15 Ionia Ave. SW, Suite 640, Grand Rapids, Michigan 49503, USA.

To the extent permitted by applicable United Sates law, where SuretyWave would not address properly your request, you have the right to lodge a complaint with the competent data protection authority.

Use of technology: cookies and logs


We may collect data in connection with your visit to our Website through the use of cookies. Cookies are identifiers that are transferred to your computer’s hard drive through your web browser to enable our systems to recognize your browser. We may also collect data that your browser sends us, such as your IP address, browser type, location, language, access time and referring Web site addresses.

Such data may be used to analyze trends, to administer the site, to track your movements around the site and to gather demographic data about our visitor base as a whole. The data gathered by these cookies is in the form of aggregated anonymous data.

We use different types of cookies as summarized below:


Category Name Use
Strictly necessary cookies ·       none These cookies are strictly necessary to offer you the basic functionalities of our Website, to deliver the services you have specifically asked for, and to remember your cookie settings.
Performance cookies ·       none These cookies collect anonymous data on the pages visited and determine devices used by the user.
Functionality cookies ·       none These cookies remember choices you make to improve your experience and provide enhanced, more personal features.
Analytic cookies ·       none These cookies collect data to help us understand how our visitors use the Website and how we can improve the Website.
Third-party targeting and advertising cookies, including social media sharing ·       E These cookies collect data about your browsing habits in order to make advertising relevant to you and your interests.

You may choose to disable all or certain cookies on your computer by modifying your web browser. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit the tutorials provided by your web browser provider such as:

Please note that if you choose to disable cookies, this may impact the performance of the Website during your visit.


SuretyWave may also use logs to collect data about visitors’ use of the Website. SuretyWave may review server logs for security purposes, for example, to detect intrusions into our network. Server log data, which contains visitors’ IP addresses, could in instances of criminal malfeasance be used to trace and identify individuals. In such instances, raw data logs would be shared with appropriate investigative bodies authorized to investigate such breaches of security. Like cookies, logs do not cross reference the data automatically collected with any type of personal data that is voluntarily offered by you on or through this Website.

Links to non-SuretyWave websites and third-party applications

This Website may contain links to third-party websites and third-party applications that are not affiliated with SuretyWave (such as YouTube and Vimeo for videos). SuretyWave does not in any way endorse or make any representations about such third-party websites and applications. As such, SuretyWave is not responsible for the privacy practices or content of such third-party websites and applications that are subject to their own privacy policies. If you choose to access such links, we encourage you to review all third-party site privacy policies before submitting any of your data.


SuretyWave reserves the right to make changes to this Policy from time to time without notice.

Privacy questions

For additional information about our online privacy practices, please contact us at