Technical Support is included as part of the SurePath enterprise license plan.

The SuretyWave Support Team is available to answer your questions, twelve hours a day, 8:00 am to 8:00 pm, Eastern Standard Time, Monday – Friday. The team includes surety professionals and technical specialists with many years of experience.

You can access the Support Team in the following ways:

Phone: call our toll-free number at (800) 989-6417


On-line – Log in to SurePath, and click the Support button to access on-line user manuals,  technical FAQs and hints & tips.